30 Day Free Trial of Oak call management reporting software for all Toshiba CIX and Siemens HiPath customers
Oak Report 09 Software- is a powerful reporting solution for single and multisite users who want to take affordable call logging to the next level of sophistication. It has a full range of customisable reports for cost control, response management, traffic analysis, account code billing and much more.
See an immediate reduction of up to 15% in call costs and drive continuing improvements in costs.
Impress callers by answering their calls quickly and handling their calls effectively.
Ensure increased levels of telesales activity are being made to drive new sales.
Work with staff to develop their telephone and telesales techniques.
Identify potential telephone fraud early and avoid huge expense.
Reveal new opportunities to improve the way you do business.
Report is designed to manage and improve the use of telecommunications throughout your business, with a wide and flexible range of reports that show you exactly what is going on in a format that is easy to understand and tailored to your business.
By introducing Report, immediate cost savings of up to 15% on calls can be realised as well as the associated savings in staff time on those calls. As a result, Report can pay for itself within three months
Report will quickly highlight further immediate savings that can be made by terminating unused lines, redeploying unused extensions and identifying and eliminating unnecessary and private calls.
Report can increase customer satisfaction by helping you ensure that all calls are answered quickly and directed to the correct department first time.
Report can help increase sales by ensuring that telesales activity is as effective as possible. More calls can mean more business opportunities and better customer satisfaction.
Report will alert you quickly to any unusual telephone or trunk activity, thus potential telephone fraud can be recognised early and huge expense avoided
Report can also highlight the opportunity to increase business efficiency through the use of additional integrated software modules. Whether it’s recording calls, screen popping your contact database, or displaying vital call and business
information on a wallboard, Oak has got it covered.
Report works hard for businesses and call centres of any size, as well as multiple sites, delivering the maximum benefit at the most cost effective price.
Oak is the UK’s leading specialist developer of telecommunication applications software
Contact us for more information or call one of our sales team on 023 8024 2525.
*PLEASE NOTE: A spare PC will be required for storing all the call logging information and this should be a dedicated PC that is never turned off. The PC will have to be connected to the Toshiba phone system using a suitable patch lead/cross over cable. Free telephone support will be provided by In-tech/Oak in setting up the software and connecting the PC to the Toshiba system. On-site support can be provided for a small cost.