Voice Recorders
Ensure your people can be reached.
Could not be simpler - Searching for calls could not be simpler with the powerful search criteria contained in the desktop tool. You can also e-mail conversations direct from your desktop using outlook to any other person; they don’t need to have your software they simply play it as a “wav file” through their media player.
Instant playback access - Where appropriate it is possible to back-up or archive recordings for storage or security. Backed-up calls remain on the hard-disk for instant playback access whilst archived calls are removed from the hard drive and placed on the appropriate back up medium.
Voice Recording
- Have you thought about the benefits of recording your telephone conversations but thought it too expensive?
- Do you ever have customers who refuse to admit things said on the telephone?
- Do you ever need the ability to replay the call you just made?
- Do you ever take orders over the telephone?
For every type of enterprise or organisation needing a facility to record, store and monitor telephone calls; Intech Voice is the ideal solution. Whether you need to monitor calls, provide quality and service assurance, improve agent training and efficiency or monitor telephone order applications, Intech Voice Call Recording is a fully flexible service that can be tailored to meet a client’s recording needs.
In one situation a customer of Intech Telecom used voice recorders to secure a very large telemarketing contract. He needed to prove to his prospective client that his staff were of a high calibre and were able to make every call count. Call loggers can prove quantity of calls but our customer needed to prove effectiveness as well. His client was looking for a long term partner so the investment in the voice recorder provided assurances of ongoing staff training and development and resulted in him securing this very lucrative contract.
Contact us for more information or call one of our sales team on 0800 8 49 29 99.